Clothing Care & Policies
Clothing Care
You will find washing instructions on the back of your item's tag
We want to make sure you can wear your item for as long as possible so this is what we suggest:
- Wash on cool/cold or 30 if necessary
- Use a non-bio washing powder
- Dry on a hanger to help with creasing
- You can Iron your item :)
Returns and Exchanges
I hope you love your purchase, but in the event that you are not happy with your product please let me know within 14 days of receiving your product, and you can return it in the same condition that it was received in within 14 days of contacting me. Postage costs for returns must be covered by the buyer.
To start a return, you can contact me at catemmablackwell@yahoo.co.uk.
Unfortunately, we cannot accept returns on samples, sale items or gift cards.
We always ask if an exchange is possible in the first instance.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item and we will send it out as soon as possible.